What types of vehicles does Luxor affiliate with?
Luxor Car and Limousine Services features an affiliated fleet of late model 4 door sedans, as well as more luxurious sedans. We also feature Minivans, SUV’s, Stretch Limousines, and Larger Passenger Vans, Sprinters, and Buses in different sizes.
How many people and how much luggage can fit into a Sedan?
In a regular sedan up to 4 people but comfortably 3 can sit and in trunk 2 standard size suitcases.
Do you charge extra for luggage?
If luggage fits in trunk of vehicle there is no extra charge. If you put any luggage piece inside the vehicle there is a $10.00 extra charge per piece like a carry-on, suitcase, duffle bag, box etc.
What if I have more than 3 people, or more than 3 pieces of luggage?
If all pieces of luggage are big then you either need a minivan or an SUV.
I'm traveling with my pet. What kind of car can I reserve?
It depends on what size of pet you have if small then regular sedan and midsize SUV can accommodate otherwise bigger vehicle is must and you must inform while booking because not all drivers provide this service.
Do I have to bring a car seat for my child?
If your child is under the age of 8, legally your child must be in a car seat. All passengers either must provide their own car seats or request Luxor to provide them, accordingly, there is an extra charge for that.
Can my kids travel alone?
An adult must accompany passengers under the age of 18 years. A driver reserves the right to ask for ID for proof of age.
How much should I tip?
Industry rate is 15% to 20%, It is up to you.
What are the Tolls to the Airports?
Not every trip to/from the airports will result in a toll. If you are in Manhattan and there is a toll to/from JFK or LGA that toll will likely be $10.17, and tolls to/from EWR (Newark Airport) start from $21.80. Tolls for roundtrip reservations are charged each way. There will be a charge if the driver must take a toll to return to the city. The driver reserves the right to take the best route due to traffic/weather conditions.
What type of passenger vans does Luxor affiliate with?
We have minivans like Toyota Sienna, Honda Odyssey, Ford Sprinters and Mercedes Sprinters
I want to treat myself to a stretch limo. What does Luxor offer?
Our affiliated stretch limousines are fully equipped with TVs, DVDs, and CD players. Proms, weddings, or any other special occasion are our specialty! We provide everything except alcohol.
When I use a credit card, do I have to present the card to the driver?
Yes, if your plan is to pay for the trip using your credit card in the car. And you MUST bring the card with you and present it to the driver for processing at the completion of the trip.
But if you provide credit card information at the time of reservation with ID information then you don’t need to.
Can I pay for someone else using my credit card?
Yes. We offer a pre-paid option payment which can be used as a third-party payment. Just make your reservation, when you get to the payment section and enter your credit card number, you will have an option to pre-pay for the ride the “All Inclusive” for your guest.
If I have 'stops' on the way to my destination, how much do they cost?
You must call, email or text to find out, it varies according to the nature of stop?
I have skis, snowboards, and golf clubs. What vehicle should I reserve?
If you are traveling with a surfboard, skis, or golf clubs, you can reserve a minivan, large passenger van, or SUV online.
How do I get a receipt if I forgot to get one?
Call the Office.
What if I lost something in a Luxor affiliated car? Do you have a 'Lost and Found'?
Call the office and we will check with driver and related department our office, but we are not responsible of any thing left behind, we do our best to find and if it is found you will be contact to get it, or we can deliver it but the trip will cost accordingly.
What if I run late to my pickup? Do you charge for waiting time?
Luxor gives a grace period of 10 minutes after the pickup time free of charge. However, if you run late for the pickup more than 15 minutes, Luxor will charge for the entire minutes late. (Example 1: If the pickup time is for 10 AM and the passenger arrives at 10:10 AM, no waiting time will be charged. Example 2: If the pickup time is 10 AM and the passenger arrives at 10:15 AM, the waiting time charge will be 15 minutes. Waiting time is charged based on a pro-rated hourly rate depending on the car class.